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Frequently Asked Questions

Shipping

All items are currently purchased and shipped through Depop or Etsy. Your orders are packaged with the environment in mind. Each purchase is shipped smallest possible cardboard box made from recycled paper, which is filled only with the product and whatever packaging is need to secure the item. 

Custom Orders

Unfortunately, there are no customizable items, but we hope to add the choice to get a custom order soon... so stay tuned!

Returns

We do not accept returns at this time. If you are unsatisfied for any reason with an item you can exchange it for an item of equal or lesser value. 

Buyer pays return shipping. 
Contact me within: 14 days of delivery

Ship items back within: 21 days of delivery
Request a cancellation within: 3 hours of purchase

Questions about your order?
Please contact me at shopwithvern@gmail.com or through Depop or Esty messaging. 

Studio Visits

You can arrange to visit the studio by emailing shopwithvern@gmail.com. If you are interested in seeing the collection up close and personal come to Capital Hill Art Walk. Every second Thursday we are at Six Of Pike Studios. Which is located between  pike and pine on 11th Street Bellow the 35th North Skate Shop.

Sustainabilty 

We here at Vern are acutely aware of the green washing going on in within the design space. So, in order to uphold honesty, we will mark each element of the designs to signify which parts are made from recycled materials and which are not. I wish everything we make could be sustainable, I hope as this business grows, I can start to eradicate common materials that at this time can't be sourced in the US. Striving to become more sustainable isn't something we take lightly and as we move forward this will be a constant goal.

Where Are You Based?

Everything Designed At Vern Is Made In Seattle, Washinton in the Heart Of SODO

What Your Carbon Foot Print When It Comes To Shipping?

Packages are delivery either by public transit or bike to the local post office that way we can minimize the carbon footprints between us to you.

By Appointment Only At

35 Hanford St

Seattle, Wa 98134

Contact Us At shopwithvern@gmail.com

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